Policy
We, and the Israeli artists we work with, appreciate your business and strive to give you the very best service possible.
At Gans we respect your right to privacy and are committed to maintaining your confidence and trust.
In order to make your purchase at Gans a success we included for you some more information about all the important details that will ensure your transaction.
Privacy
In order to protect you and any personally identifiable information you share with us we built this secure site. We are committed to respecting your online privacy and recognize your need for appropriate protection of any personally identifiable information you share with us.
Your personal information will never be shared or sold by us.
If you feel that your privacy has been violated by us, or have any other question concerning privacy, do not hesitate to contact me at: Michael@gans.co.il
PAYMENT INSTRUCTIONS
We accept all major credit cards.(Please note that Discovery Card is not accepted in Israel.)
We appreciate your concerns about transmitting personal information over the internet. To safeguard your privacy and confidentiality we have secured our site with Secure Sockets Layer (SSL) that encrypts the Information and ensures that the Information you send is only seen by us.
Should you still feel uncomfortable we suggest that you send your card # in 2 separate e-mails. For example, you can send the last 4 numbers, along with the expiration date, in a separate e-mail.
You can also send us your credit card information by fax at 972-7732-67002, by e-mail, or by phone 972-2-625-1159.
When calling or faxing from the U.S., please remember to dial the international access phone code, 011, before dialing the phone number. Thank you.
Please give us the name of the cardholder, if it is not you. If you are using American Express, in addition to the card number, we will need the 4 numbers that are printed on the face of the card (they are printed, not embossed).
Items sent registered airmail: We will bill your charge card separately for shipping, after we bring the package to the post office and know the amount.
Items sent by EMS: We are billed once a month by the postal service. Therefore, we will bill your charge card for the shipping only after we receive our monthly itemized bill and know the amount.
Please be sure to include your shipping address!
If you are sending the item as a gift, please tell us the address of the recipient.
Thank you. L‘hitraot!
Gans Jerusalem
Sizes
In Israel we use the metric system. However, as most of our customers abroad use inches to measure, we translated the sizes into inches. Please note that the conversion is not exact, and sometimes there may be a slight difference.Accuracy
Please remember that most of the items on this website are hand made. As such, the item that you receive may vary slightly from pictured product.Gift Wrapping
We know that the greatest gift begins from a beautiful ribbon you pull to open your present. Tearing open the wrapping of the gifts is music to the ears.
That why we decided to wrap the gifts for you free of charge.
When ordering please let us know if this is a gift that you‘d like us to wrap for you.
We w ill also include a greeting card free of charge. Please remember to write the text for your card in the Message or Comments field before you check out.
Shipping
Merchandise will be sent to you by registered airmail or EMS.You will be billed the actual freight costs only after the items have been shipped to you.
Please be sure to include your shipping address!
Made in Israel
Most of you made it a tradition to buy Made In Israel products. However if you asked yourself: why buy made in Israel Judaica and gifts? Here are a few reasons why buy Made In Israel.When you buy Judaica and gifts (or anything else for that matter) made in Israel you are supporting the artists who live there and work there. With Gans on line, the best virtual shopping mall devoted to Israeli products you have the opportunity to shop all the things you like from Israel.
At Gans Jerusalem we encourage Israeli artist to come forth with the products that they design and produce here. We are sure you appreciate the effort and knowledge and will go on buying Israeli made products.
